Krakow Balice Airport

Krakow Balice International John Paul II Airport is situated approximately 15 km west of the Krakow City Centre. After the Okecie in Warsaw it is the second largest airport in Poland.

Our well-dressed driver welcomes you in the arrival hall of the airport. He holds a board with your name or other established sign on. After greeting, the driver asks for your voucher to confirm service details, then helps with your luggage and leads you to the vehicle. The journey from the airport to the Krakow City Centre takes around 35 minutes. The driver always chooses the shortest and the least busy way to smoothly drive the customers on time to the designated address. In the inner Krakow City Centre the car movement is very limited. The Krakow Main Market Square and the adjoining streets are available only for pedestrians and cyclists, therefore the driver may not always drive you in front of the hotel’s door. In such situation you are dropped off in the closest possible area and precisely informed on how to get to your accommodation. At the end of the service the driver confirms the time of return collection (if ordered) and says goodbye.

We provide the services with good quality cars, minibuses and coaches of such brands as: Mercedes Benz, Volkswagen, Man. These are safe and comfortably equipped vehicles. For families travelling with children we offer child seats free of charge. In our extensive luggage compartments we can carry wheelchairs. In addition, during the winter season we provide racks to carry ski equipment.

The price is fixed and includes:

  • meet and greet service,
  • car at the disposal of the client throughout the duration of the transfer,
  • helping hand with the luggage,
  • an experienced and polite English-speaking driver,
  • the parking fee at the airport, taxes,
  • insurance over the time of journey,
  • no extra charges for a delayed flight or night transfer,
  • no extra charges for the carriage of baby prams and wheelchairs.

We offer the following types of payment: credit card, bank transfer, PAYPAL and cash to the driver.

In case of choosing cash as the method of payment, you pay by credit card 30% prepayment, and the remaining amount – 70% of the transfer value is payable in cash to the driver. Payment in cash needs to be made before the service.

The payments by credit cards are handled by DotPay company, which ensures all our clients the security of transactions carried out.